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Privacy Policy

Effective Date: August 2025

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Islamic Humanitarian Service operates the website ihscanada.org. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website.

Islamic Humanitarian Service does not automatically gather any personal information such as your name, phone number, email address, or street address when you visit our website.

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1. Information We Collect
We may collect the following information:

a) Personal Information you provide directly:

  • First and last name

  • Email address

  • Any other details you submit through our contact forms or donation forms

b) Automatically collected information:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, time spent on the site, and referring pages (via cookies and analytics tools)

c) Donation-related information:

  • If you make a donation, your payment information is processed securely by third-party payment providers. We do not store your credit card or banking details.

 

2. How We Collect Information
We collect personal information:

  • When you submit a contact form

  • When you make a donation

  • Through cookies and tracking technologies (see Section 5)

 

3. How We Use Your Information
We may use your information to:

  • Respond to inquiries and provide requested information

  • Process donations and issue receipts

  • Send updates about our programs, events, and services (if you opt in)

  • Improve our website and user experience

  • Comply with legal obligations

 

4. Sharing Your Information
We do not sell your personal information. We may share your information only with:

  • Law enforcement or regulators if required by law

 

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site through Google Analytics

  • Improve our content and services

You can disable cookies in your browser settings, but some parts of the site may not work properly.

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6. Data Retention
We keep personal information only as long as necessary for the purposes stated in this policy or as required by law. Donation records may be kept for tax purposes.

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7. Security
We take reasonable measures to protect your personal information, including secure servers and SSL encryption. However, no method of transmission over the Internet is completely secure.

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8. Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your information

  • Withdraw consent for certain uses of your data

To exercise these rights, contact us using our form.

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9. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of external sites.

 

10. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect information from them.

 

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

 

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us here.

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